Ignite, Accelerate, and Activate: Series 2, Session 1: Navigating Difficult Conversations
Wednesday, July 09, 2025
2:00 PM - 4:00 PM
Eastern Standard Time
Sign up now for the second installment of a three-part workshop on Essentials of Leadership and Management (ELM).
This series, ‘Accelerate: Your Communication Skills,’ will equip leaders with strategic communications skills that will improve their ability to navigate difficult conversations, improve approaches to handling conflict, and increase individual and team accountability with a four-step feedback model.
The first Accelerate session, ‘Navigating Difficult Conversations with Ease,’ will explore ‘elephants in the room’ and the benefits to addressing these sensitive topics before they grow out of control. Participants will identify symptoms and sources of an issue, including exploring their natural approach to handling difficult conversations to determine if there is a better way.
Participants will:
- Learn to identify the symptoms and root causes of difficulties.
- Explore various approaches in response to difficult situations.
- Identify strategies to move from conflict to cooperation in difficult conversations.
Speaker:
- Speaker: Laura Knights, LCSW, Knights Consulting